Shipping & Delivery
We aim to provide a smooth and timely delivery experience for every order. Below are the details of our shipping and delivery policy:
Processing Time
- All orders are processed within 1-2 business days after the payment is confirmed.
- You will receive a confirmation e-mail with tracking details once your order has been dispatched.
Shipping Options
We offer the following shipping methods:
- Tracked & insured 1: Shipping with DHL for all orders below €500
- Tracked & insured 2: Shipping with PostNL for all orders above €500
Shipping Costs
Free shipping for all orders within the Netherlands.
For other destinations, the shipping cost will be calculated at the checkout based by your location and the order value.
International Shipping
We offer international shipping in the EU. Please note that customs fees, duties, and taxes may apply depending on the destination. These additional charges are the responsibility of the customer.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to follow the progress of your delivery through the carrier’s website.
Delivery Issues
If your package does not arrive or arrives damaged, please contact us immediately at info@designerdiscoveries.com for assistance and mention your order number. We are here to ensure your order reaches you safely.